SUPPORT & SERVICE
We provide installation, operator training, preventive maintenance and spare parts for all machines we supply. Service calls in Singapore are attended to within two working days; contract customers within one.
Installation & commissioning
Delivery, positioning, power connection and test runs with your product before handover.
Operator training
On-site training covering machine set-up, format changes and daily care.
Preventive maintenance
Scheduled service visits with a written report covering seal quality, wear parts and safety checks.
Spare parts & Consumables
Heating elements, blades, belts, printheads, tooling and consumables for every model we supply.
COMMON QUESTIONS
- Do you supply consumables as well as machines?
- Yes. Alongside the machinery we stock the films, ribbons, labels, tapes and wear parts that go with it, and each machine on this website lists the consumables it uses.
- Can you tell me which film or ribbon fits my machine?
- Every machine page lists the materials it takes, and every material page lists the machines it fits. If your machine is not on the site, send us the model and we will confirm.
- Do you install and service the equipment you sell?
- Yes. We supply, install and service the machinery we distribute.
- Which industries do you supply?
- Food and beverage, pharmaceutical and medical, automotive and spare parts, logistics and warehousing, cosmetics and personal care, and construction and building materials. Each has its own page listing the equipment most often used in it.
NEED URGENT SERVICE?
Call our service line and have your machine model and serial number ready.